Suspected cyber incident disrupts supermarket refrigeration in three countries

A suspected cyber incident disrupted refrigeration at supermarkets in Belgium, Sweden and Luxembourg, with temperatures rising overnight. The matter was under investigation.

Delhaize linked an IT incident to refrigeration systems at about 40 stores in Belgium. Several more Delhaize branches in Belgium and Luxembourg encountered related problems. Stores remained open in both countries, and Delhaize said it had taken steps to protect product freshness. The company also said its inquiry included contact with relevant authorities. Delhaize reported no indication that sensitive customer or employee data was affected.

Other Belgian retailers were affected as well. At least 15 Carrefour supermarkets and five Spar stores had refrigeration problems. Food losses followed at affected Belgian supermarkets.

In Sweden, six Coop stores experienced the issue. ICA identified a small group of Swedish stores with refrigerator or freezer trouble. Higher freezer temperatures were reported at ICA and Coop locations. Investigation into the incident was underway.